Privacy Policy
Last updated: November 2026
Who we are
Beauty at Heather Lodge is run by Carly Haigh, Heather Lodge, Highflats, Huddersfield HD8 8XY. If you have any questions about this policy or your information, call 07751 675 825.
Information we collect
When you book or visit: your name, phone number and appointment details. For some treatments we may also ask about allergies, skin conditions or medical history, so that treatments are safe and suitable for you.
When you buy a gift voucher: the buyer’s and recipient’s names and the voucher details.
When you visit this website: basic, anonymous information about how the site is used, such as pages viewed and the type of device. This is collected through cookies, but only if you accept them in the cookie banner.
How we use your information
We use it to manage your appointments, contact you about your bookings, carry out treatments safely and keep records of the treatments you’ve had. We don’t sell your information or use it for marketing without your permission.
Health information
Any health details you share are used only to make sure treatments are safe for you. They’re kept securely and are never shared, unless the law requires it.
Cookies
This website uses cookies for basic site function and, with your consent, for analytics. The embedded map is provided by Google and may also set cookies. You can change your choices at any time through the cookie settings link on the site.
Who we share it with
Our website is hosted by Squarespace, which processes website visitor data on our behalf. We don’t share your personal information with anyone else unless the law requires it.
How long we keep it
We keep client records for [e.g. 7 years] after your last appointment, then securely delete them. Website analytics data is kept according to Squarespace’s own settings.
Your rights
Under UK data protection law, you can ask to see the information we hold about you, have it corrected or deleted, or object to how we use it. Call us on 07751 675 825 to make a request.
If you’re unhappy with how we’ve handled your information, you can complain to the Information Commissioner’s Office (ICO) at ico.org.uk.